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Privacy Information and Disclaimer

The website is owned and provided by:

H. Lundbeck A/S
Ottiliavej 9
2500 Valby

Company registration number: 56 75 99 13
Telephone number: + 45 3630 1311

The following describes how we handle personal data collected via the website as well as other legal information regarding our practices for this website.

1. Processing of Personal Data

As a provider of this website Lundbeck is a data controller of any personal data collected. Lundbeck is firmly committed to protecting the privacy of information we may collect from our online visitors.

In processing personal data, Lundbeck will always comply with applicable legislation, including the General Data Protection Regulation (“GDPR”) and the Danish Data Protection Act.

Personal data and purposes

Lundbeck collects personal data about online visitors on the website in the following situations:

Personal Data Purpose Legal Basis
Users of the website (cookies)
When you use the website, we collect personal data via cookies about operating system, what you click on, which type of browser and search words you use and your IP-address, including your network location. We process this personal data for the following purposes:

  • Necessary cookies: Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
  • Functional cookies: Functional cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
  • Statistics cookies: Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information.
  • Marketing cookies: Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
The legal basis for our processing of your personal data is consent, cf. the Danish executive order on cookies, cf. Article 6(1)(a) of the GDPR.

The legal basis for necessary cookies is Lundbeck’s legitimate interest in providing the website and functionalities to users, cf. Article 6 (1) (f) of the GDPR.
Users of contact form
When you use the “contact us” form on the website we collect your name, email address, and other personal data stated in the message or under subject. We process this personal data for the purpose of handling your queries. The legal basis is Lundbeck’s legitimate interest in handling your queries, including examinations in this regard, cf. Article 6(1)(f) of the GDPR.

When we collect personal data via cookies, the source is your device.

Recipients of personal data

Lundbeck uses data processors (IT service providers and hosting companies) in relation to the website. These third party providers will be obligated to safeguard the confidentiality of your data and to take adequate technical and organizational measures to protect your data against accidental or unlawful destruction, loss or alteration, unauthorized disclosure or abuse, or other unlawful processing.

For recipients of personal data via cookies, please see our cookie policy for more information.

Transfer of data to countries outside the EU/EEA

We may transfer personal data to other countries, some of which have not yet been determined by the European Commission to have an adequate level of data protection. Lundbeck will ensure that such transfer(s) will be carried out in accordance with the applicable data protection legislation, including the GDPR.

Transfers to countries outside the EU/EEA may take place if the recipient adheres to the EU-US Privacy Shield1 (if the transfer is to the United States of America) or when ensuring that the recipient enters into the EU Standard Contractual Clauses2. The transfer can also be made if the recipient is located in a country providing an adequate level of data protection (see the full list of these ‘secure countries’ on the EU Commissions’ website3).

Storage of Data (Data Retention)

Data obtained in the “contact us” form: Personal data related to your queries will be deleted immediately after replying to you unless storage for a longer period is required under applicable law.

Data obtained via cookies: Cookies and the connected collection of personal data will be deleted as described in the Cookie Policy unless storage for a longer period is required under applicable law.

Your rights as a data subject

Lundbeck has taken all necessary and adequate steps to protect your personal data and ensure your rights as a data subject.

According to the GDPR and the Danish Data Protection Act, you have certain rights described below. Please note that limitations may apply to your ability to exercise these rights, for example, when your right to obtain the information is found to be overwritten by essential considerations of private interests.

Right of access

You have the right to request access to the personal data Lundbeck processes about you.

Lundbeck must provide a copy of the personal data undergoing processing as a starting point free of charge or by electronic means, if the request has been submitted in a commonly used electronic form.

Right to rectification

You have the right to rectification of inaccurate personal data concerning you, including completion of incomplete personal data.

Right to erasure (right to be forgotten)

You have the right to erasure of the personal data concerning you.

Right to restriction

You have the right to restrict Lundbeck's processing of personal data concerning you.

Right to data portability

Where processing is based on a consent or a contract and the processing is carried out by automated means, you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format. You have the right to transmit this personal data to a third party without hindrance from Lundbeck, If technically possible.

The right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on legitimate interests as legal basis for the processing (as set out in article 6(1)(f) of the GDPR and section 6 of the Danish Data Protection Act), including profiling based on this provision. Where you have exercised this right to object, Lundbeck must no longer process the personal data unless Lundbeck demonstrates compelling legitimate grounds for the processing, which override your interests, rights and freedoms, or if processing is necessary for the establishment, exercise or defence of legal claims.

If processing of your personal data is based on your consent, you may withdraw your consent at any time. Please note that this does not affect Lundbeck's processing of your personal data prior to the withdrawal of your consent.

If you want to exercise any of your rights as described above or have any question to that, please contact the Lundbeck Data Protection Officer (see contact information below).

Lundbeck Data Protection Officer

If you have any questions regarding Lundbeck’s processing of personal data, please contact the Lundbeck Data Protection Officer:

H. Lundbeck A/S
Attn: Data Protection Officer
Ottiliavej 9
2500 Valby

Email address:
Telephone number: +45 3630 1311 (ask for our Data Protection Officer).

If you contact our Data Protection Officer, H. Lundbeck A/S will process the personal data you provide us with in your request with the purpose of processing and responding to your request. Please read our privacy notification regarding this processing activity on

Filing of complaint

If your complaint is not resolved by Lundbeck to your satisfaction, you can choose to file a complaint to the Danish Data Protection Agency.

Danish Data Protection Agency (in Danish: Datatilsynet)

Telephone number: +45 33 19 32 00
Email address:

2. Direct communication

Any questions, comments, suggestions, etc. that you may forward or transmit via the website will - to the fullest extent permitted by applicable law - become and remain the property of Lundbeck and will be treated as non-confidential, non-proprietary information that Lundbeck may use at its own discretion.

3. Disclaimer of liability

Lundbeck ensures that reasonable care is being taken to ensure that the website content is accurate and up-to-date, but all information is provided ‘as is’ and Lundbeck makes no warranties or representations of any kind as to accuracy, sequence, timeliness or completeness of the website content and may at any time at its sole discretion change or replace the information on the website and discontinue distributing the site without prior notice. The website may contain information on diseases and treatments: this information is intended for general guidance only and must never be a substitute for advice provided by a doctor or other qualified healthcare professional. To the extent permitted by mandatory law, Lundbeck shall not be liable for any direct, incidental, consequential, indirect or punitive damages arising out of access to or use of any content on this site, including viruses, regardless of the accuracy or completeness of any such content. If you suspect you have a health problem, we strongly recommend that you contact your physician.

4. Links to other websites

The website may contain links to third party websites. Lundbeck disclaims any control over, relationship with, or endorsement of these sites and shall not be liable for any damages or injuries arising from the content of such sites. Links to other websites are provided only as a convenience and Lundbeck encourages that you read these third party websites' Terms of Use and Privacy Statements.

5. Intellectual property rights

The content of the website is subject to copyright protection and other intellectual property rights. The company names, trade names, logos and all product names are trademarks owned by Lundbeck. Any misuse of these trademarks is expressly forbidden. The content of the website may not be copied other than for personal and non-commercial use, with all copyright or other proprietary notices retained. Except as expressly provided above, it is not permitted to copy, display, download, modify, reproduce or retransmit any information on this website without the express written consent of Lundbeck.

6. Children

This website is not intended or designed to attract children under the age of 18 years. We do not knowingly collect personally identifiable data from any person we know to be under the age of 18 years.

7. Governing law and venue

This disclaimer and the contents of this site shall be governed and interpreted by Danish law without regard to its conflict of law rules. Any dispute arising out of or in relation to this disclaimer shall, if it cannot be solved amicably, be decided exclusively by the Danish Courts in Copenhagen, Denmark.

8. Changes and questions

Any changes to this document will be communicated promptly on this page. If you have any further questions regarding this document or the website in general, please do not hesitate to contact us.